Lynda Managing Project Communication
Today's fast-moving projects generate a lot of email, phone calls, voicemail, and documentation. In this course, author Doug Rose shares the secrets of managing project communication. A solid communication strategy will help your team maximize buy-in, prioritize stakeholder input, and project results. Discover how to use a communication plan to develop two-way communication goals, run meetings, organize feedback, and create clear reports. Topics include:
- Using formal and informal means to communicate
- Prioritizing stakeholder needs
- Listening actively
- Planning project communication
- Understanding leadership language
- Writing clear and concise project reports
- Learning how and when to say "no"
Introduction
3m 17s
1. <dl><dt><span>Welcome</span><dd>1m 6s</dd></dt></dl>
2. <dl><dt><span>Using the exercise files</span><dd>1m 1s</dd></dt></dl>
3. <dl><dt><span>Introducing this course's project</span><dd>1m 10s</dd></dt></dl>
1. Understanding the Communication Plan
8m 27s
1. <dl><dt><span>Understanding the project's communication needs</span><dd>4m 6s</dd></dt></dl>
2. <dl><dt><span>Planning project communication</span><dd>4m 21s</dd></dt></dl>
2. Discovering How We Communicate
26m 48s
1. <dl><dt><span>Chunking your communication</span><dd>4m 15s</dd></dt></dl>
2. <dl><dt><span>Sending one-way communication</span><dd>5m 1s</dd></dt></dl>
3. <dl><dt><span>Starting two-way communication</span><dd>4m 27s</dd></dt></dl>
4. <dl><dt><span>Listening actively</span><dd>4m 23s</dd></dt></dl>
5. <dl><dt><span>Using formal communication</span><dd>4m 20s</dd></dt></dl>
6. <dl><dt><span>Using informal communication</span><dd>4m 22s</dd></dt></dl>
3. Communicating with Stakeholders
22m 57s
1. <dl><dt><span>Categorizing the stakeholders</span><dd>4m 15s</dd></dt></dl>
2. <dl><dt><span>Prioritizing the stakeholders</span><dd>4m 49s</dd></dt></dl>
3. <dl><dt><span>Managing executive stakeholders</span><dd>4m 48s</dd></dt></dl>
4. <dl><dt><span>Answering tough questions</span><dd>4m 48s</dd></dt></dl>
5. <dl><dt><span>Understanding leadership language</span><dd>4m 17s</dd></dt></dl>
4. Running Project Meetings
9m 32s
1. <dl><dt><span>Understanding why we meet</span><dd>4m 52s</dd></dt></dl>
2. <dl><dt><span>Running the meeting</span><dd>4m 40s</dd></dt></dl>
5. Writing Project Reports
14m 12s
1. <dl><dt><span>Deciding what information to include</span><dd>4m 40s</dd></dt></dl>
2. <dl><dt><span>Using clear language</span><dd>4m 27s</dd></dt></dl>
3. <dl><dt><span>Including simple charts</span><dd>5m 5s</dd></dt></dl>
6. Addressing Communication Challenges
19m 48s
1. <dl><dt><span>Deciding what to communicate about you</span><dd>4m 34s</dd></dt></dl>
2. <dl><dt><span>Saying "no"</span><dd>4m 34s</dd></dt></dl>
3. <dl><dt><span>Communicating with your supervisor</span><dd>3m 53s</dd></dt></dl>
4. <dl><dt><span>Communicating with your team</span><dd>2m 47s</dd></dt></dl>
5. <dl><dt><span>Communicating with younger teams</span><dd>4m 0s</dd></dt></dl>
Conclusion
2m 17s
1. <dl><dt><span>Next steps</span><dd>2m 17s</dd></dt></dl></article>